AI RECEPTION & FOLLOW-UP
A helpful first reply. The right details. A clear handover.
We build enquiry workflows for busy UK trades and service businesses.
Your business. Your workflow. No commitment.
More time for the work.
A little less to keep on top of.
Built for businesses that are busy doing the work.
A LITTLE LESS ADMIN
We connect the parts of your enquiry process that need attention, with rules that keep your team in control.
Give new enquiries a useful first response, even while you’re busy with the job.
Collect the service, location and timing, so your team has the context to help.
Follow up and move things forward using the handover and approval rules you agree.
Built around your channels and tools. We confirm the connections and costs before you commit.
MEET YOUR FIRST REPLY
Meet Emma, our virtual receptionist. Ask about KWBA or try a sample customer enquiry.
No sign-up needed. Use fictional details.
Your virtual receptionist
No sign-up. Just a conversation.
Explore the full journeyDON’T JUST READ ABOUT IT. TRY IT.
Choose a trade. Follow the conversation. See what your team sees.
Scripted example — no real messages or bookings.
LEAD #0042
A website message becomes a lead your team can follow.
The example pauses here. Review the sample visit before it goes into the diary.
Tuesday at 2 pm · Boiler service
Illustration only — no appointment reserved.01 / 06 — A customer gets in touch.
This is the idea. Your actual workflow is built around your channels, team and tools.
Show me my versionSTART WITH ONE WORKFLOW
Start with the enquiry problem that costs you the most time. Agree the channels, follow-up rules and handovers before implementation.
From £299 / month
Indicative starting price. Your written quote confirms the monthly cost, setup fee, usage charges, VAT treatment and contract terms.
Provider costs and integrations depend on scope. No payment is taken on this website.
PUT A NUMBER ON THE GAP
Use your own assumptions to estimate the potential job value attached to missed enquiries. This is an estimate, not a promise of recovered revenue.
Enquiries × missed share × conversion rate × average job value
BEFORE YOU BOOK
A receptionist is one part of the workflow. The Lead Engine brings enquiry handling, qualification, follow-up and pipeline visibility into one agreed setup.
Tell us your website, CRM and calendar providers. We check what can be connected and explain any limits or extra costs before implementation. We don’t promise support for every system.
We agree what the system can answer, when it should hand over and which actions need approval. Complex requests should reach a person. The examples on this page cannot make real bookings or contact anyone. Emma labels live AI replies and example replies.
We discuss where enquiries arrive, what happens when you miss one and what a useful next step looks like. Then we show a relevant workflow and discuss whether a pilot is a fit.
No. The calculator uses your assumptions and the demo is illustrative. A pilot should establish a baseline and measure actual enquiry and booking outcomes.
Before connecting live customer data, we agree the information required, access, retention and providers involved. For this demo request, KWBA stores the details you submit to respond to your enquiry. More detail is shown beside the form.
BASED IN MILTON KEYNES.
BUILT AROUND YOUR WORK.
KWBA helps UK trades and service businesses make their enquiry workflow easier to manage. We start by understanding your business, then agree a focused setup and a way to measure its impact. We’re welcoming early pilot customers and will share case studies when results are verified.
LET’S LOOK AT YOUR WORKFLOW
Request a free demo. Tell us a little about your business and we’ll get in touch to arrange a time.
